Registration and Transfer Credit Coordinator
LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE
“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020 and 2024!
Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda and Tunkhannock
Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.
If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. We particularly encourage applications from historically underrepresented groups including women and minorities. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.
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ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:
Registration and Transfer Credit Coordinator is primarily responsible for providing database management and oversight to support the electronic processing and maintenance of student academic records. Registration and Transfer Credit Coordinator works closely with the Level Up and Dual Enrollment programs for course schedules, registration and grade entry. S/he is also responsible for assisting students towards graduation certification by working closely with Student Advising. Provides other administrative support to the Registrar’s department.
ESSENTIAL FUNCTIONS:
1. Works closely with National Student Clearinghouse (NSC) to oversee the transcript reporting process, and to ensure the accurate and secure automated delivery of student transcript services.
a. Resolves customer service issues with transcript requests and provides guidance to students and parents to ensure accurate and efficient delivery of requests. Escalates technological issues to the Associate Registrar as needed.
2. Responsible for the registration and maintenance of academic records; provides general advice and assistance to students concerning all College registration procedures and policies.
3. Responsible for electronic preparation, maintenance, storage and retrieval of accurate student records; processes student registrations, withdrawals, drop/adds, change of majors/degrees and change of address.
4. Serves as the point of contact person for satellite Centers for administrative
processing functions (for example processing degree changes, change of address)
5. Evaluates and processes incoming transcripts, enters and tracks transfer credits, and verifies transcripts for accuracy. Processes written correspondence with respect to transcript evaluation for all College locations.
6. Evaluates course credit transfers, records credits accepted from other institutions and serves as the point of contact for students who have questions about transfer credits. Maintains and assesses reports.
7. Processes internal and external requests for emergency and archived transcripts as needed, checks transcripts for accuracy, and maintains reports for such requests.
8. Works closely with Student Advising to evaluate degree and certificate requirements needed by students for graduation; advises and communicates with students to ensure all requirements for graduation are met and unanticipated problems are resolved. Assists with final graduation processing and commencement ceremony preparation.
9. Responsible for building course schedules with specific focus on the Dual Enrollment and Level Up programs; registration and grade entry.
10. Performs customer service and clerical duties, including but not limited to data entry, proofs schedules each semester, notifies students of cancellations, provides faculty, staff and students with information on course offerings and status, maintains procedural manuals, inventories and orders office supplies.
11. Maintains knowledge of and upholds college policies, standards, and regulations (FERPA and other government regulations) and review and revision of departmental procedures.
12. Cross train in all departmental functions.
13. Responsible for mission project initiatives (for example The Rocket Project).
14. Works during high impact periods, which include, but are not limited to: orientations, first two weeks of the semester, last two weeks of the semester prior to finals, and advising periods.
15. Other duties and responsibilities, as assigned.
KEY COMPETENCIES:
1. Ability to multitask in a fast paced environment with attention to detail and accuracy; and the ability to change tasks/focus quickly.
2. Ability to prioritize tasks and projects.
3. Familiarity working with NSC reporting and electronic transcript systems desired.
4. Excellent analytical, problem solving and logic skills.
5. Ability to meet varying deadlines and timeframes.
6. Strong organizational, time management and customer service skills.
7. Able to work independently and take initiative on tasks.
8. Willingness to accept new challenges and responsibilities.
9. Excellent written and oral communication skills.
10. Proficient computer skills specifically MS Office products (Outlook, Word, Excel).
11. Available during peak periods of the year to meet strict deadlines and high service volume.
12. Ability to maintain strict confidentiality of materials and information.
EDUCATION:
- Associate Degree required.
- Bachelor’s Degree preferred.
EXPERIENCE:
- Minimum one year office experience in higher education preferred.
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Applications will only be accepted via online method, please copy and paste the link below to apply. The position will close on November 27th, 2024.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9d114fa5-887f-4687-9b71-ee538589a4bb&ccId=19000101_000001&jobId=544667&lang=en_US&source=CC2
In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.
Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.
