Assistant Director for Graduate Admissions

The Assistant Director of Graduate Admissions plays a pivotal role in supporting the enrollment goals of the University’s graduate programs through data-driven recruitment strategies, prospective student engagement, and oversight of application system integrity. Reporting to the Director of Graduate & International Admissions, this position manages key aspects of the graduate admissions process, maintains critical admissions data, and actively participates in the recruitment and conversion of prospective students.

Essential Duties:

• Serve as a key recruiter for assigned graduate programs, managing the full admissions funnel from inquiry to enrollment.
• Represent the University at graduate fairs, virtual info sessions, webinars, and corporate/organizational outreach events.
• Build and nurture relationships with prospective students, program faculty, alumni, and external partners to increase graduate enrollment.
• Identify target populations and prospective student pipelines through data analysis, lead segmentation, and territory research.
• Collaborate with the Director and Graduate Program Directors to set enrollment targets and develop customized recruitment plans by program.

• Design and execute high-touch communication and engagement strategies tailored to adult learners and working professionals.
• Manage a robust follow-up process with inquiries and applicants to improve responsiveness, application completion, and yield.
• Support the planning and delivery of graduate admissions events, including open houses, webinars, and admitted student events.
• Maintain deep knowledge of graduate programs to effectively communicate academic offerings, admission requirements, deadlines, and career outcomes.
• Provide exceptional customer service and one-on-one guidance to prospective students throughout the admissions process.

• Maintain the integrity, accuracy, and consistency of data within the Customer Relationship Management (CRM) and Student Information System (SIS) platforms (e.g., Slate, Ellucian).
• Conduct regular data audits to ensure completeness, accuracy, and timeliness of application materials, decision codes, and student records.
• Collaborate with the Director and Enrollment Operations to identify and resolve data issues, streamline workflows, and enhance system functionality.
• Generate regular and ad hoc reports to monitor inquiry-to-enrollment activity, campaign effectiveness, and pipeline performance.
• Assist with system testing and documentation when implementing new features, rules, or processes in the CRM.
• Support the development of automated communication plans, forms, and workflows within the CRM to improve efficiency and engagement.

• Collaborate with marketing and communications teams to ensure accurate and compelling content for emails, digital campaigns, and web pages.
• Work closely with Financial Aid, Registrar, and other campus offices to support a seamless admissions and enrollment experience.
• Serve as a resource for graduate program faculty and administrative support staff on admissions-related inquiries and system navigation.
• Participate in team meetings and professional development opportunities to stay current on graduate education trends and best practices.

Qualifications

- Bachelors degree required

- A minimum of three (3) years of experience in admissions, enrollment management or a related field, preferably in graduate education

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